Refund and Returns Policy
Refund & Return Policy – Magic Car Care
Effective Date: [05-09-2025]
At Magic Car Care, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
- You may request a return if the product you received is:
- Damaged
- Defective
- Incorrect item delivered
- The product must be unused, in the same condition as you received it, and in the original packaging.
2. Timeframe
- Customers must inform us about return/refund requests within 2 days of delivery.
- Requests made after this period will not be eligible.
3. How to Request a Return/Refund
- Please email us at admin@teammagicindore.com with the following details:
- Order number
- Product details
- Clear description of the issue (and images, if possible)
- Our team will review your request and guide you through the process.
4. Refunds
- Once your return is approved and the product is received back (if applicable), we will process your refund.
- Refunds will be made to the original payment method within 7–10 working days.
5. Non-Returnable Items
The following items are not eligible for return/refund:
- Products used or damaged after delivery.
- Items purchased during clearance sales or special promotions (unless defective).
6. Shipping Costs
- Customers are responsible for return shipping costs unless the product is damaged, defective, or incorrect.
- In case of wrong or defective delivery from our side, Magic Car Care will bear the return shipping charges.
7. Contact Us
For any queries related to returns or refunds, please contact us at: