Shipping Policy
Shipping Policy – Magic Car Care
Effective Date: [05-09-2025]
At Magic Car Care, we are committed to delivering your orders quickly, safely, and reliably. Please read our shipping policy carefully to understand how we process and deliver your purchases.
1. Processing Time
- Orders are usually processed within 1–2 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Timeline
- Estimated delivery time varies depending on the delivery location and logistics partner.
- Average delivery time ranges between 3–14 business days.
- Delivery timelines may be affected by factors outside our control such as courier delays, public holidays, or customs clearance.
3. Shipping Charges
- Shipping charges are calculated based on order value, delivery location, and weight/size of the package.
- Any applicable charges will be shown at checkout before final payment.
- Free shipping may be available on selected orders or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your shipment on our courier partner’s website.
5. Duties & Taxes
- Depending on your delivery location, orders may be subject to additional duties, taxes, or other charges as per applicable laws.
- These charges, if applicable, will be the responsibility of the customer.
6. Delayed Deliveries
While we strive for on-time delivery, delays may occur due to:
- Courier partner issues
- Customs or regulatory checks
- Weather conditions
- Public holidays or natural calamities
We will keep you informed in case of unexpected delays.
7. Incorrect Address / Failed Delivery
- Customers must provide accurate and complete shipping details while placing the order.
- We are not responsible for failed or delayed deliveries due to incorrect or incomplete addresses.
- If the order is returned to us due to incorrect information or non-collection, reshipping charges may apply.
8. Damaged or Missing Items
- If your package is damaged or items are missing, please contact us within 48 hours of delivery with your order details and photographs.
- We will review and assist you as per our Refund & Return Policy.
9. Contact Us
For any shipping-related queries, please contact us: